We’re Here To Help!

HELPPre-OrdersShippingOrder StatusGuaranteeFAQRose Care

Welcome and thank you for visiting the Easy Elegance® customer support section. Our team is here to assist you with any questions you may have regarding your purchase. We make every effort to provide you with the best possible shopping experience and to ensure that you are completely satisfied with your shrubs and trees from easyeleganceroses.com.

We understand that caring for roses can sometimes be challenging so we have an abundance of rose care resources with articles and videos to guide your way to a healthy and happy plant. Our comprehensive range of help topics cover ordering, order status, shipping, guarantee, FAQ, and plant care. The customer service team is available Monday through Friday via live chat and messaging which you can find on the bottom right of your screen. We are always happy to help! Thank you for choosing First Editions, and we look forward to helping you with your plant needs!


Learn what pre-orders are, how they work, and when you will receive your roses. …details


Everything about how, why and when your roses are shipped, includes weather updates! … shipping info.


Get help with your order and request order status. …contact customer service


Learn when your roses are eligible for a refund, credit, or replacement. details


Find out answers to the most frequently asked help questions. …faq

Plant Care

Plant, grow, and care tips for your roses. Check out our rose care blog!